We're Ready To Assist
We'd love to hear from you. Please use the below contact form or contact details for enquiries or bookings. Our photographer's may be on location and therefore may not be able to attend to your call, however feel free to drop us an email or leave us a message and we will get back to you as soon as we can.
What is your pricing?
We offer various types of services with different pricing structures as well as package deals. Please contact us outlining your needs in order for us to accurately provide you with a quotation.
Do you edit all of your work?
Yes we do. Everything is individually edited to ensure that only the best aspects are highlighted. There is no copying of effects or batch processing, only quality and excellence to match your expectations.
How long does it take before we receive our products and photographs?
We do require just a little bit of time to make sure that all the kinks are ironed out but we try our best to get high quality shots to you as soon as possible. We try and complete all post processing on photos within 24 hours for real estate shoots and 72 hours for hotel and accommodation shoots. For videos we also require 72 hours to deliver the end product.
Do we get to keep the raw files?
Unfortunately we do not provide clients with any raw unedited files, however we do provide high resolution images and video to suit your needs.
Do you offer an online gallery?
We only provide an online gallery to view edited photos on request. If you arrange for an online gallery, you will receive a link to the images which will only be valid for 14 (fourteen) days from the date of the email, where after the link will expire.
Do you reserve dates?
What if it is raining the day of the shoot?
We do not charge any cancellation fee for photoshoots cancelled on account of inclement weather - provided that cancellation is received at least 2 hours prior to the commencement of the photoshoot.
When is the best time to shoot my property?
Mid-morning around 10am is generally the best time for a daylight shoot as the sun's rays are less harsh. For a sunset / twilight shoot the best time will be based on the sunset time for your specific month.
When are you available?
Our dates and availability vary greatly depending on the seasonality and weather conditions, but you are more than welcome to contact us with your proposed dates to check availability and we will respond as soon as possible. We will try our best to accommodate you even on last minute photoshoot requests.
How do I get the end product?
Due to the sizes of the images we are unable to send them via email without compressing them which reduces their quality. All of our images are delivered via an online gallery. Your images can be viewed and downloaded directly from this platform.Videos are larger than photos, they are therefore only delivered via Google Drive.
How many images do you shoot?
The amount of images depends entirely on your requirements and needs. We can make a recommendation based on the size of the property i.e. number of bedrooms, levels and square meters as well as the intended use of the images e.g. Property24, Airbnb, etc.
What's the length of the video you provide?
This also depends entirely on your needs however most average real estate videos are between 1 and 3 minutes long to keep the viewer engaged.
What other services do you offer?
We currently offer photography, aerial photography, videography and 3D tours. We are continually expanding and will be offering more services in the near future. You can send your needs to firstname.lastname@example.org and we would be happy to see how we can assist you. Alternatively we would love to hear from you if you have any suggestions.
Are you able to travel to my project?
We sure can! All travel costs will be built into the quotation.
Do you retain the copyright to your media or are those transferred to me when I pay for the product?
Do you accept credit cards?
We prefer settlement in the form of EFT and direct bank deposit, however we are still in the process of setting up a credit card facility.
How much do you photoshop?
We use Photoshop for minor edits or adjustments like sky replacements, pool water replacements and grass replacements. We unfortunately do not do virtual staging or restructure images i.e. recreating rooms, adding / removing furniture.